Head of Collections / Credit Manager

Eames Consulting are partnering with a leading healthcare company based in North West London to hire a Head of Collections. Our client is a highly acquisitive business with exciting growth plans for the coming years.

We are looking for a Senior Credit Controller / Credit Control Manager to step up into this role or a current Head of Collections looking to join an exciting business. The role will involve all aspects of collections as well as managing a team of two.

Key tasks/ responsibilities:

• Manage all aspects of the credit control process
• Leading, upskilling and growing the credit control team (currently a team of two)
• Managing queries from private fee payers, council and NHS
• Managing the aged debtor reporting
• Driving efficiencies across the department, bringing ideas and implementing change
• Regularly reviewing debtor balances for all homes to identify problem payers early
• Making outbound calls to residents and families to promptly resolve queries
• Communicate regularly with home managers and admin regarding resident accounts
• Ensuring the onboarding of new residents
• Liaison with transactional team to ensure bank postings, allocations and reconciliations are up to date
• Ad hoc requirements as the business grows

Person requirements:

• Strong background in credit control within healthcare
• Management experience highly desirable
• Caremaster, D365 Business Central or Carevision experience desirable

What's on offer:

• £50-60,000 + bonus (DOE)
• Excellent opportunity for progression and learning
• Opportunity to learn from the Finance Director
• Hybrid working

Eames Consulting is acting as an Employment Agency in relation to this vacancy.