Agency Training Manager/ Senior Manager

Summary

We are seeking an experienced and dynamic Agency Training Manager to lead the development and implementation of comprehensive training programs for our insurance agency workforce. The ideal candidate will have a strong background front line experience in insurance or financial services industry with solid insurance product knowledge. This is a great opportunity for to develop your career in a training & advisory role.

Key Responsibilities

• Training Program Development: Design, implement, and continuously refine training programs to enhance agency performance, focusing on IIQE, CDP, product knowledge, compliance, sales techniques, and customer service skills.
• Training Delivery: Deliver high-quality training sessions, ensuring all programs are engaging and effective.
• Evaluation and Feedback: Monitor and evaluate the effectiveness of training programs, providing actionable feedback for improvement.
• Project Management: Assist training related projects such as UAT testing, draft user requirements etc
• Communication: Facilitate communication between departments and training providers to ensure seamless execution of training initiatives.
• Compliance: Ensure all training activities comply with industry regulations and company policies.

Requirements

• Bachelor degree in related field
• Solid front line or business development experience in insurance & financial services
• Good communications skills and able to design and deliver training course
• Proficiency in English and Cantonese

Eames Consulting is acting as an Employment Agency in relation to this vacancy.